Frequently Asked Questions
What is a Page View?
What is a Request?
What is Real User Monitoring (RUM)?
How long does it take to integrate Atatus?
Can I run Atatus on-premise (on my own servers)?
What team communication services does Atatus support?
How can I add people to my team?
Accounts & Billing
The 14 days trial period won’t be enough, can you extend it?
How can I change my billing information
How can I cancel my subscription?
What happens if I go over my quota?
How can I switch from one plan to another?
How much do you charge for support?
What are the benefits of the Enterprise plans?
Should I pay separately for running APM on multiple apps?
Can I use Atatus JS with CSP?
Do you have support for Meteor?
How do I notify jQuery Ajax errors?
How can I create issues in JIRA from my Atatus errors?
Do you have keyboard shortcuts to navigate error events?
What are Network and Frontend Time in Page Load Performance?
How do I send performance and error data only from specific domains?
Is there a way to identify a user in Atatus?
How do I enable session tracking?
Is there a way to see hash routing in pages?
Application Monitoring (APM)
How do I add Atatus to my Node.js app?
What exactly is a transaction in APM?
Do Atatus APM monitor MongoDB query performance?
What languages does Atatus APM support?
I see a section called Rendering in my APM Graphs. What exactly is it?
How do I set my own hostname in Node.js APM?
How do I integrate Node APM with Node.js cluster?
How can I exclude specific transactions?
How can I exclude HTTP status codes in APM error tracking?
How do I measure web sockets calls or background jobs?
How do I measure AWS Lambda functions?
Security & Privacy
Do you backup my data?
Is my data encrypted and secured?
Will you use/share/sell my data?
What should I do if my API key has been stolen?
What measures do you have to protect our data against a human error by Atatus?
Why my automatic sourcemap is not working?
Why am I not seeing any exceptions in AngularJS?
Why could I not see the original JS file in stacktrace with source map?
Why could I not see the original file & line number of the actual error in console?
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