Full-Stack Observability. Without the Data Ingest Bill.
Teams switching to Atatus get unified APM, RUM, logs, and infrastructure monitoring with predictable per-host pricing not consumption-based bills that penalize growth.
Avg. cost savings vs New Relic
Setup time with auto-instrumentation
Teams who switched
Rating on G2 & Capterra
Faster Production Coverage
New Relic requires dedicated operational overhead. Your engineering team needs something simpler.
New Relic was designed for organizations with dedicated teams who can optimize data ingest rates, tune sampling ratios, and forecast compute unit consumption. The platform assumes you have someone tracking which logs contribute most to your data quota, which custom metrics are worth their per-metric cost, and how to structure NRQL queries for performance. This operational overhead is unsustainable for most teams. Your engineers spend time optimizing New Relic costs instead of debugging production issues. They reduce trace sampling to save money, filter logs before ingestion to stay under quota, and restrict dashboard access because adding users costs $99/month each. Meanwhile, the finance team escalates your monthly bill variance — one traffic spike or verbose logging day can increase costs by 40-60% with zero warning. Atatus eliminates this entire category of work: flat per-host pricing with unlimited everything means your team focuses on engineering, not observability accounting.
01 — Cost Model
Stop optimizing observability spend
New Relic's data ingest model requires constant tuning — log filtering, trace sampling, metric cardinality reduction. Atatus eliminates this busywork with flat pricing.
02 — Query Language
Debug without learning NRQL first
New Relic gates basic functionality behind NRQL expertise. Junior engineers can't create alerts or dashboards without training. Atatus makes everyone productive immediately.
03 — Team Access
Give everyone read access, not just senior engineers
At $99/user/month, teams restrict New Relic to staff+ engineers only. Atatus unlimited team members means your entire on-call rotation can investigate incidents.
Know exactly when Atatus fits your team
Here's when Atatus delivers the most value for engineering teams switching from consumption-based observability platforms.
Eliminate data ingest bill shock
If your New Relic bill fluctuates 30-80% month to month because of log volume or trace sampling, Atatus flat per-host pricing gives you budget certainty.
Skip the NRQL training requirement
If your team spends hours learning NRQL syntax to build basic dashboards, Atatus visual interface lets everyone debug issues without proprietary query languages.
Give your entire team access
If you're restricting New Relic to senior engineers because of per-user costs, Atatus unlimited team members means everyone can investigate incidents.
See everything in one view
If jumping between New Relic APM, Logs, and Infrastructure products breaks your debugging flow, Atatus correlates all signals automatically.
Get 90-day retention included
If New Relic's 8-30 day retention isn't enough to debug intermittent issues, Atatus includes 90 days on all paid plans with no storage surcharges.
Meet compliance without opacity
If you need SOC 2, GDPR compliance, and EU data residency but can't forecast New Relic costs, Atatus lists all pricing publicly.
Atatus vs New Relic — Signal by Signal
We've broken down the comparison by the dimensions that matter most to engineering teams. Pick the tab for your role.
Atatus Platform
All capabilities included in one transparent plan with no hidden data ingest multipliers
Automatic correlation across traces, logs, metrics, and user sessions without manual configuration
Per-host pricing model. Your bill stays the same when traffic spikes or log volume increases
OpenTelemetry native support; export data to any backend without vendor lock-in
On-premise deployment option available for regulated industries
Unlimited team members on all paid plans. No seat-based billing
New Relic Platform
Data ingest consumption model; every metric, log, trace, and event counts toward monthly quota
Powerful unified platform but requires NRQL knowledge to correlate signals effectively
Bill fluctuates based on application behavior — 40-80% variance month-to-month is common
OpenTelemetry support via native ingest but compute units still apply to OTel data
SaaS-only; no on-premise option for compliance-sensitive environments
$99/month per core user limits team access to senior engineers only
New Relic's pricing model felt designed to confuse. We'd forecast our spend, then get hit with overages because data ingest spiked during a busy quarter. Atatus gave us fixed costs and the same observability depth. The migration took 3 days.
Andrew Yong
Platform lead· UniSQ — Former New Relic
Reduction in total observability costs after switching from New Relic
Time to full APM, RUM, logs, and infrastructure coverage configured
Incidents missed due to monitoring gaps during and after migration
Questions teams ask before switching from New Relic
These are the questions that come up on every sales call. Answered directly, without spin.
Both platforms offer full-stack observability including APM, infrastructure monitoring, logs, and browser monitoring. The key differences are pricing model, complexity, and target audience. New Relic uses a consumption-based pricing model tied to data ingest and user seats, making costs unpredictable as you scale. Atatus uses flat per-host pricing with all signal types included, so your bill stays predictable. New Relic's strength is in very large enterprises with complex compliance requirements and existing investments in their ecosystem. For most teams under 200 hosts, Atatus delivers equivalent visibility with faster onboarding and lower cost.
Atatus provides 90 days of data retention on all paid plans with no additional cost. New Relic's retention varies by tier and data type,typically 8 days for events on Standard plans, 30 days on Pro, and extended retention costs extra. For teams debugging intermittent issues or doing trend analysis, Atatus's longer default retention is a significant advantage without added complexity.
If you've built extensive NRQL queries in New Relic, you'll need to adapt them. Atatus uses a more intuitive query interface that doesn't require learning proprietary syntax for most use cases. Our migration guide includes a mapping between common NRQL patterns and Atatus equivalents. For dashboard migration, we provide template exports and onboarding support to recreate your key dashboards. Most teams report the transition is simpler than expected because Atatus's UI requires less custom querying.
Yes, but it's straightforward. If you're using OpenTelemetry, you can switch backends with configuration changes only. If you're using New Relic's proprietary agents, our migration guide provides replacement steps for each language. Most teams complete agent migration in one sprint without changing application logic. We support side-by-side operation during transition so you can validate coverage before removing New Relic.
Teams switching from New Relic report savings of 45–65% on average. The gap is largest for teams with variable workloads or high data volumes, where New Relic's consumption model creates unpredictable bills. Atatus per-host pricing means traffic spikes, log volume increases, or RUM session growth don't change your monthly cost. For teams with stable infrastructure but growing application complexity, Atatus saves money while providing the same coverage.
Yes. Atatus is SOC 2 Type II certified and GDPR compliant. EU data residency is available on Business plans and above for teams with data sovereignty requirements. We're happy to provide our security documentation and compliance reports during your evaluation.
Yes. Atatus supports Kubernetes monitoring with Helm chart deployment, namespace and pod-level metrics, and container visibility. For serverless, we support AWS Lambda, Azure Functions, and Google Cloud Functions with automatic instrumentation. Kubernetes and serverless monitoring is included in all plans with no per-container or per-invocation billing surprises.
Every migration gets a dedicated onboarding session with our engineering team. We'll review your current New Relic setup, help configure Atatus agents and dashboards, and validate coverage before you decommission New Relic. For Business plans and above, you get a named technical contact throughout the process. Migration support is free with no professional services fees, no hourly rates.
Ready to see what Atatus can do for your team?
14-day free trial. Full platform. No credit card required. Migration support included.
Join with teams who switched from New Relic · Average setup time: under 10 minutes