Questions? We're here to help.
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Each plan includes a free 14-day trial and you can cancel at any time.
A page load or a route change is considered as a View. A View is a single visit to your web site/app by your user. If the user refreshes/revisit your page again, then it is considered as separate View. When there is a route change event in a single page app, it is also considered as a View.
Lets say user refreshes/revisit your page 5 times, then it is equivalent to 5 views or when a user clicks and changes to a different route within your single page app, then it is considered a separate View.
We calculate a host as a physical machine or VM that is sending data to us for 720 hours in a month. That means, if you autoscale and say if you run 2 physical hosts for the first 15 days of the month and then no hosts are running for the second 15 days of the month, then you would have connected only 720 hours and so only one host will be calculated.
Dockers are not considered as host. For e.g. if one physical host is running 3 docker, then it is still considered as a single host. If the dockers are running on separate individual (physical or VM) hosts, then they are considered as separate hosts.
You can use Atatus with full features up to 14 days for free. There is no risk, no obligation, and no credit card required and you can cancel at any time.
We take security very seriously. Your data is send only over https and it is securely stored.
We will continue to capture errors and performance metrics. We will inform you accordingly to move you to next plan with your consent.
Yes. You can upgrade, downgrade to another plan, or cancel at any time. All your data will be deleted when you cancel the account.
Yes, we encourage you to choose an annual plan and get up to 30% discount on yearly plans.
If you are on our Enterprise plan we will invoice you for payments.