Knowing your site is down is not the same as fixing it.
Pingdom fires an alert when your endpoint stops responding. What it cannot tell you is whether a saturated database connection pool, a crashing pod, or a third-party API timeout caused it. Atatus ships uptime monitoring alongside the full observability stack traces, logs, infrastructure, and RUM correlated the moment an alert fires.
Native monitoring capabilities — no AppOptics, no Loggly add-ons
Pingdom, AppOptics, and Loggly replaced by one Atatus subscription
Technologies and cloud services supported for APM and infrastructure
G2 and Capterra rating across 90+ verified reviews
Human support on every paid plan, including during active incidents
Pingdom watches from the outside. Atatus watches from within.
SolarWinds Pingdom is built around external probes — it checks whether your URLs respond and whether scripted transaction flows complete. When the answer is no, the investigation starts. With Atatus, it's already done.
01 — Transaction Failures
A failed transaction step tells you where. Atatus tells you why.
When Pingdom's transaction check fails — say, step 3 of a checkout flow the alert tells you the step number and HTTP status. That's where the information ends. Whether it was a timed-out payment API call, a slow SQL query under load, or a crashed application instance requires AppOptics, a separate SolarWinds product. Atatus links the failed transaction to the full distributed trace automatically, so engineers open one alert and have the full picture.
02 — Real User Monitoring
Pingdom RUM gives you page load time and Apdex. Atatus gives you Core Web Vitals and session context.
Pingdom's RUM segments aggregate load time by geography, browser, and device. LCP, CLS, INP, FCP, and TTFB are not measured. JavaScript errors are not captured. Sessions are not recorded. So when users report a degraded experience, you know load times were slow — not which resource blocked the largest contentful paint or which JS exception affected their session.
03 — Three Products, One Bill
Full observability with SolarWinds costs three separate subscriptions to even get started.
Pingdom covers uptime and basic RUM. APM and distributed tracing require AppOptics. Log management and search require Loggly. All three are independently licensed by SolarWinds with separate pricing models — check count, host count, and daily ingest volume. As your infrastructure grows, three pricing axes escalate simultaneously. Atatus is one product, one plan, one billing relationship.
Know exactly when Atatus fits your team.
Every team has different gaps. Here is when Atatus delivers what SolarWinds Pingdom structurally cannot.
You need uptime alerts with trace context already attached
When an Atatus check fails, the correlated APM trace, log output, and infrastructure state from that window are already in the alert. No AppOptics tab. No manual timestamp lookup.
Database queries are affecting transaction completion rates
Atatus profiles individual queries, detects N+1 patterns, and tracks connection pool exhaustion — linked directly to the transaction events and APM traces where that latency surfaces.
You need Core Web Vitals from real sessions, not a probe
LCP, CLS, INP, FCP, and TTFB are measured per page, per device, and per region from actual user browsers — not from a headless browser running in a SolarWinds probe datacenter.
You run Kubernetes and need cluster visibility without AppOptics
Pod health, node resource pressure, OOMKilled container history, and deployment rollout status — all natively monitored and correlated with application traces in the same timeline.
Incident investigation requires logs and you don't want a Loggly subscription
Atatus ingests structured and unstructured logs natively. During an incident, relevant log lines are surfaced alongside the APM trace — correlated by request ID, not by timestamp guesswork.
You want predictable pricing as your monitoring coverage scales
Atatus charges by infrastructure footprint and data volume. Not by check count (Pingdom), host count (AppOptics), and daily ingest volume (Loggly) — three separate meters running simultaneously.
Atatus vs SolarWinds Pingdom
What Pingdom covers natively, where it needs AppOptics or Loggly, and what Atatus ships in one platform.
Atatus
HTTP, HTTPS, TCP, UDP, DNS, SMTP, IMAP uptime checks — 1-minute intervals, multi-region probe coverage
Multi-step synthetic transaction monitoring — scripted flows with step assertions, dynamic values, and screenshot capture per step
Failed transaction alert includes the correlated server-side distributed trace — root cause is attached, not retrieved separately
SSL certificate expiry monitoring with configurable advance alert thresholds
Public status pages — auto-updated from check results, custom domain support
Full REST API — create, update, pause, and delete checks programmatically across dynamic environments
Pingdom
HTTP/HTTPS uptime checks from 100+ global probe locations at 1-minute intervals
Transaction monitoring via a visual web recorder — captures browser interactions as steps, screenshots at each stage
Failed alerts carry step number, HTTP status, and screenshot no server-side context. APM requires switching to AppOptics
SSL expiry monitoring with alerting
Public status pages with historical uptime and custom branding
REST API for check management, supports mass creation and tagging of transaction checks
We were using three different tools, one to get alerted, one to find the trace, one to dig through logs. Every time something broke, we would be jumping between all three trying to piece it together. With Atatus, everything just shows up together.
Suresh R.
Principal SRE· Platform Engineering
uptime, metrics, and log management — with a single Atatus subscription
Manual timestamp correlation steps to connect an uptime alert to its APM trace and log output — correlation is automatic
Faster MTTR for teams using correlated uptime, trace, and log views compared to cross-tool investigation
What teams ask before switching from SolarWinds Pingdom.
Direct answers from engineering teams who made the move — and the questions they asked first.
Atatus fully replaces it. Uptime checks run from global probe locations at 1-minute intervals for HTTP, HTTPS, TCP, UDP, DNS, SMTP, and IMAP. Multi-step synthetic transaction monitoring covers login flows, checkout sequences, and any scripted user journey — with step-level assertions, screenshots, and pass/fail reporting. SSL monitoring and public status pages are included. When a check fails, the correlated server-side trace is already in the alert. You do not need Pingdom running alongside it.
Atatus transaction monitoring is script-based rather than visual-recorder-based. This gives engineering teams more control over assertions, dynamic tokens, and conditional step logic — but it does require someone comfortable writing test scripts. If non-technical stakeholders in your team are the primary owners of transaction check creation, Pingdom's visual recorder is a genuine workflow advantage worth weighing during your trial.
The problem is not just the cost — it's the data isolation. When a Pingdom alert fires, AppOptics has no awareness of that specific event. There is no shared request ID, no linked trace. Engineers set a time range in AppOptics, search for what was happening around the failure window, and piece it together manually. That adds 15 to 20 minutes to every triage cycle. Atatus keeps uptime events, APM traces, and infrastructure metrics in one correlated data model. The alert arrives with the trace already linked — not a timestamp to search against.
Atatus runs uptime checks from probe locations across North America, Europe, Asia Pacific, South Asia, and the Middle East. For most production use cases — detecting regional outages, measuring latency variance by geography, validating CDN routing — coverage is sufficient. Pingdom's 100+ location density is a genuine and long-standing product strength. If you have specific probe density requirements across niche regions or require a very large number of fixed geographic points, bring that to the Atatus team during evaluation. For most teams making this comparison, probe count is not the deciding factor.
Uptime and transaction checks are recreatable in a few hours via the Atatus API or UI. APM instrumentation for auto-supported languages — Node.js, Python, Java, Ruby, PHP, .NET — typically completes in under a day. The recommended path is a two-week parallel run: Atatus alongside the existing SolarWinds stack while check coverage and alert thresholds are validated, then a clean cutover. Migration support is included on every paid plan at no extra cost.
Yes. Atatus is SOC 2 Type II certified and ISO 27001 certified across all customer plans — not gated to an enterprise tier. GDPR compliance and Data Processing Agreements are available on request at all plan levels. For organisations with data residency or sovereignty requirements, on-premises deployment is supported. Documentation and DPAs are available from the Atatus team during evaluation.
Atatus does not charge per individual check. Pricing is based on infrastructure footprint and data volume. As you add more endpoints, APIs, and transaction flows to monitor, cost does not scale per check. This matters especially for teams monitoring a large number of endpoints — Pingdom's per-check model, combined with AppOptics host-count billing and Loggly's daily ingest pricing, creates three simultaneously escalating cost axes as you grow.
Ready to see what Atatus can do for your team?
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